Mitchell’s Blog

The Mozilla project has always been a pioneer in bringing new functions and roles into an open source project. In the early days, this was integrating open source DNA with commercial organizations. A number of people are doing this day, and we’re still learning new things ourselves. Another topic in our world today is the additional of people in non-engineering roles. We’ve generally had a small amount of non-engineering personnel — though for many years this meant me. When the Foundation was formed Bart Decrem joined as our second non-technical person. About the time Bart left Chris Beard joined and picked up a range of non-technical topics. Today we have more such people. This includes roles such as:

• product-wide coordination (this role is often known as “product management” but I’m wary of this label because anything with the word “management” in it generates all sorts of reactions),
• communications and outreach (some of which is generally known as “marketing”, some of which is quite new like the Spread Firefox work),
• working with other organizations in the industry who want to build on our work (classic “Business Development” and “Partner Relations”).

This raises many interesting questions. One is that the open source community is not nearly as rich in home grown expertise in non-engineering areas as it is in developers. So filling these roles often means bringing in people who haven’t “come up through the project.” These folks who are new to the Mozilla project need to be accepted by the development community in order to be effective. Status as a Mozilla Corporation employee isn’t enough.

Another issue is that we don’t have an established path to meritocracy for non-technical roles. For potential developers, we know about several paths for getting involved and developing legitimacy - we know about the Quality Assurance path, we know about fixing bugs, we know something about hacking on the code, we know about writing a great extension and so on. We also have clear ways of identifying a person’s known expertise — they may be a peer for code, a “module owner” for code, etc. All of these are reasonably well understood roles within the project that convey a person’s expertise.

We don’t have analogous paths for non-engineering roles. We don

This entry was posted on Thursday, March 30th, 2006 at 10:50 am and is filed under Mozilla. You can follow any responses to this entry through the RSS 2.0 feed. Responses are currently closed, but you can trackback from your own site.