Positive Reinforcement for Creativity
The discussion Bob Sutton lead at the Mozilla Corporation was also very helpful in thinking about the need to find people who can see and encourage the possibilities in a new idea. This grew out of a discussion of risk-taking and trying new things. In particular, the need to be careful about changing our products too drastically while at the same time encouraging innovation and responding to changes in how people use the Internet.
The discussion with Bob helped me see this in more general terms. Creativity needs encouragement. It