Mozilla

Increasing Information Flow at Mozilla

August 15th, 2016

Information flow between leaders and individual contributors is critical to an effective organization. The ability to better understand the needs of the organization, to gather input across different domains, getting other perspectives before we make a decision and change management, help create a clueful and informed organisation.

This quarter we are piloting a number of untypical discussion sessions between leaders and individuals across Mozilla, whereby leaders will engage with participants who are not usually in their domain. There are hypotheses we’d like to test.  One is that cross-team, multiple-level discussion and information flow will: prevent us from being blind-sided, increase our shared understanding, and empower people to participate and lead in productive ways.  A second hypothesis is that there is an appetite for this type of discussion and some templates and structure would make it easier for people to know how to approach it.

We have 9 leaders who have agreed to host a discussion session this quarter, and we’re currently in the process of inviting participants from across the organization. Currently, there are 4 types of discussions we’ve identified that could take place, there are likely more:

  • Pulse (“Taking the Pulse”) – allow a leader to quickly test an idea and/or get insights from the wider community about the current state of Mozilla, or their domain area.
  • Ideation – to generate insights from a targeted and diverse group of participants.
  • Decision – to ask for feedback regarding a decision from a broad group of people beyond the typical domain to ensure they are not blind-sided, and to provide key diverse input.
  • Change Management – creates a shared understanding for a decision already made.

If these sessions prove useful, we may create a useful toolkit for leadership on how to run disperse discussion sessions, and gather input from across Mozilla. And in addition, create a toolkit for individual contributors for understanding and contributing to important topics across Mozilla.

We’ll plan to share more updates next month.

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